Vinyl Subprocessor List

Effective Date:

March 5, 2025

Introduction

Vinyl is committed to transparency regarding how we process your data. This page lists the third-party subprocessors we use to deliver our services. A subprocessor is a third-party data processor who has access to personal data of our customers and their end-users in order to provide specific services.

We carefully select and continuously monitor our subprocessors to ensure they maintain appropriate security and privacy standards. All subprocessors have entered into appropriate data processing agreements with Vinyl that ensure they provide at least the same level of privacy and security protection as specified in our Privacy Policy and Terms of Service.

Current Subprocessors

Infrastructure and Hosting

Subprocessor Category

Purpose

Location

Security/Compliance Certifications

Amazon Web Services (AWS)

Primary infrastructure hosting, data storage, database services, and backup storage

Australia

ISO 27001, SOC 1/2/3, GDPR Compliant

AWS CloudFront

Content delivery network for optimization of content delivery and website performance

Global (primary servers in Australia)

ISO 27001, SOC 2, GDPR Compliant

Webflow

Website hosting

United States

SOC 2, GDPR Compliant

AI Processing and Analysis

Subprocessor Category

Purpose

Location

Security/Compliance Certifications

Assembly AI

Converting audio recordings to text transcriptions

United States

SOC 2, ISO 27001, GDPR Compliant

Anthropic

Generating meeting summaries, action items, and analysis of transcript data

United States

SOC 2, GDPR Compliant

Business Operations

Subprocessor Category

Purpose

Location

Security/Compliance Certifications

Stripe

Processing subscription payments and managing billing

United States

PCI DSS Level 1, SOC 1/2, ISO 27001

Intercom

Customer support platform and communication

United States

SOC 2, ISO 27001, GDPR Compliant

SendGrid

Sending service notifications and email communications

United States

SOC 2, ISO 27001, GDPR Compliant

Segment

Customer data platform and analytics

United States

SOC 2, GDPR Compliant

Attio

CRM platform for managing customer relationships and sales processes

United States

SOC 2, GDPR Compliant

Security and Compliance

All subprocessors are required to maintain:

  1. Comprehensive security programs aligned with industry standards

  2. Data encryption for data in transit and at rest

  3. Access controls to ensure data is only accessible to authorized personnel

  4. Regular security assessments including penetration testing

  5. Business continuity and disaster recovery plans

  6. Employee security awareness training

Updates to Subprocessors

We may update this list from time to time as we add or remove subprocessors. For customers with a Data Processing Agreement (DPA), we will provide notice of new subprocessors in accordance with the notification terms in the DPA.

If you have questions or concerns about our subprocessors, please contact us at hello@usevinyl.com.

International Data Transfers

Where subprocessors are located outside of the European Economic Area (EEA), Australia, or the customer's jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards include:

  1. Ensuring subprocessors are located in countries with adequate data protection determinations

  2. Implementing Standard Contractual Clauses (SCCs) approved by the European Commission

  3. Requiring subprocessors to maintain appropriate security certifications

Subprocessor Due Diligence

Before engaging any new subprocessor, Vinyl conducts thorough due diligence to evaluate their security, privacy, and compliance posture. This includes:

  1. Review of security documentation and certifications

  2. Assessment of data protection practices

  3. Contractual safeguards including data processing terms

  4. Ongoing monitoring for compliance

For enterprise customers requiring additional information about specific subprocessors for compliance purposes, please contact hello@usevinyl.com.

Table of Contents

Start using Vinyl today

Manage all your work in one place

Collaborate with your team

Start your FREE trial

Start capturing meetings with Vinyl today

"I've been wary of AI notetakers in the past...but Vinyl just gets it. So easy to set up, and the summaries hone in on all the important items. Everything just happens automatically, reducing all the small tasks that quickly add up."

Cameo Ashe
Lemonade Beach Accounting

Vinyl helps you to transcribe, summarise, and action your client meeting notes: automatically using AI.

© 2025 Vinyl

Vinyl helps you to transcribe, summarise, and action your client meeting notes: automatically using AI.

© 2025 Vinyl

Vinyl helps you to transcribe, summarise, and action your client meeting notes: automatically using AI.

© 2025 Vinyl