Vinyl Subprocessor List
Effective Date:
March 5, 2025
Introduction
Vinyl is committed to transparency regarding how we process your data. This page lists the third-party subprocessors we use to deliver our services. A subprocessor is a third-party data processor who has access to personal data of our customers and their end-users in order to provide specific services.
We carefully select and continuously monitor our subprocessors to ensure they maintain appropriate security and privacy standards. All subprocessors have entered into appropriate data processing agreements with Vinyl that ensure they provide at least the same level of privacy and security protection as specified in our Privacy Policy and Terms of Service.
Current Subprocessors
Infrastructure and Hosting
Subprocessor Category | Purpose | Location | Security/Compliance Certifications |
---|---|---|---|
Amazon Web Services (AWS) | Primary infrastructure hosting, data storage, database services, and backup storage | Australia | ISO 27001, SOC 1/2/3, GDPR Compliant |
AWS CloudFront | Content delivery network for optimization of content delivery and website performance | Global (primary servers in Australia) | ISO 27001, SOC 2, GDPR Compliant |
Webflow | Website hosting | United States | SOC 2, GDPR Compliant |
AI Processing and Analysis
Subprocessor Category | Purpose | Location | Security/Compliance Certifications |
---|---|---|---|
Assembly AI | Converting audio recordings to text transcriptions | United States | SOC 2, ISO 27001, GDPR Compliant |
Anthropic | Generating meeting summaries, action items, and analysis of transcript data | United States | SOC 2, GDPR Compliant |
Business Operations
Subprocessor Category | Purpose | Location | Security/Compliance Certifications |
---|---|---|---|
Stripe | Processing subscription payments and managing billing | United States | PCI DSS Level 1, SOC 1/2, ISO 27001 |
Intercom | Customer support platform and communication | United States | SOC 2, ISO 27001, GDPR Compliant |
SendGrid | Sending service notifications and email communications | United States | SOC 2, ISO 27001, GDPR Compliant |
Segment | Customer data platform and analytics | United States | SOC 2, GDPR Compliant |
Attio | CRM platform for managing customer relationships and sales processes | United States | SOC 2, GDPR Compliant |
Security and Compliance
All subprocessors are required to maintain:
Comprehensive security programs aligned with industry standards
Data encryption for data in transit and at rest
Access controls to ensure data is only accessible to authorized personnel
Regular security assessments including penetration testing
Business continuity and disaster recovery plans
Employee security awareness training
Updates to Subprocessors
We may update this list from time to time as we add or remove subprocessors. For customers with a Data Processing Agreement (DPA), we will provide notice of new subprocessors in accordance with the notification terms in the DPA.
If you have questions or concerns about our subprocessors, please contact us at hello@usevinyl.com.
International Data Transfers
Where subprocessors are located outside of the European Economic Area (EEA), Australia, or the customer's jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards include:
Ensuring subprocessors are located in countries with adequate data protection determinations
Implementing Standard Contractual Clauses (SCCs) approved by the European Commission
Requiring subprocessors to maintain appropriate security certifications
Subprocessor Due Diligence
Before engaging any new subprocessor, Vinyl conducts thorough due diligence to evaluate their security, privacy, and compliance posture. This includes:
Review of security documentation and certifications
Assessment of data protection practices
Contractual safeguards including data processing terms
Ongoing monitoring for compliance
For enterprise customers requiring additional information about specific subprocessors for compliance purposes, please contact hello@usevinyl.com.
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"I've been wary of AI notetakers in the past...but Vinyl just gets it. So easy to set up, and the summaries hone in on all the important items. Everything just happens automatically, reducing all the small tasks that quickly add up."